Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Konsumen Dengan Metode Servqual (Service Quality) (Studi Kasus di Nest Coffee, Kota Jombang)

Main Author: PSianipar, Octy
Format: Thesis NonPeerReviewed Book
Bahasa: eng
Terbitan: , 2014
Subjects:
Online Access: http://repository.ub.ac.id/149780/1/Cover-Daftra_Isi_2003.pdf
http://repository.ub.ac.id/149780/2/Daftar_isi.pdf
http://repository.ub.ac.id/149780/3/RINGKASAN.pdf
http://repository.ub.ac.id/149780/3/Bab_1%2C2%2C3%2C4%2C5_A5.pdf
http://repository.ub.ac.id/149780/4/COVER.pdf
http://repository.ub.ac.id/149780/