Penilaian Kepuasan Konsumen Terhadap Kualitas Pelayanan Menggunakan Metode Servqual (Service Quality) Dan Six Sigma (Studi Kasus Pada “Restoran Dahlia” Pasuruan)
| Main Author: | Paramita, MeryanaSantya |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2014
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/149528/1/SKRIPSI_MERYANA_SANTYA_%28105100301111030%29.pdf http://repository.ub.ac.id/149528/ |
| ISBN: |
2810510030111 |
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