PENILAIAN KEPUASAN KONSUMEN TERHADAP KUALITAS PELAYANAN MENGGUNAKAN METODE SERVQUAL (SERVICE QUALITY) DAN SIX SIGMA (STUDI KASUS PADA “RESTORAN DAHLIA” PASURUAN)
| Main Authors: | Paramita, Meryana Santya, Dania, Wike Agustin Prima, Ikasari, Dhita Morita |
|---|---|
| Format: | Article info application/pdf Journal |
| Bahasa: | eng |
| Terbitan: |
Department of Agro-industrial Technology, University of Brawijaya
, 2017
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| Subjects: | |
| Online Access: |
https://industria.ub.ac.id/index.php/industri/article/view/297 https://industria.ub.ac.id/index.php/industri/article/view/297/278 |
Internet
https://industria.ub.ac.id/index.php/industri/article/view/297https://industria.ub.ac.id/index.php/industri/article/view/297/278
Lokasi
| Koleksi | Industria - Jurnal Teknologi dan Manajemen Agroindustri |
|---|---|
| Gedung | Perpustakaan Universitas Brawijaya |
| Institusi | Universitas Brawijaya |
| Kota | MALANG |
| Provinsi | JAWA TIMUR |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |