Cover Image

ANALISIS KUALITAS PELAYANAN FRONTLINER TERHADAP KEPUASAN NASABAH BANK SINARMAS KCU THAMRIN DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA)

Main Author: MANGGALA, CITRA
Format: Thesis NonPeerReviewed Book
Bahasa: ind
Terbitan: , 2019
Subjects:
268.7 Services
Pelayanan
650 Management
Public Relations
Business and Auxiliary Service/Manajemen
Hubungan Masyarakat
Bisnis dan Ilmu yang Berkaitan
657.83 Service and Professionals Activities
Kegiatan Pelayanan dan Profesional
658 General Management
Manajemen Umum
658.6 Quality Management
Manajemen Kualitas
700.41 Arts Displaying Specific Qualities of Style
Mood
Viewpoint/Seni Menampilkan Kualitas Gaya Tertentu
Suasana Hati
Sudut Pandang
Online Access: http://repository.mercubuana.ac.id/46627/1/1.%20Cover.pdf
http://repository.mercubuana.ac.id/46627/2/3.%20Abstrak.pdf
http://repository.mercubuana.ac.id/46627/3/2.%20Lembar%20Pengesahan%20Skripsi.pdf
http://repository.mercubuana.ac.id/46627/4/4.%20Kata%20Pengantar.pdf
http://repository.mercubuana.ac.id/46627/5/5.%20Daftar%20Isi.pdf
http://repository.mercubuana.ac.id/46627/6/7.%20Daftar%20Tabel.pdf
http://repository.mercubuana.ac.id/46627/7/6.%20Daftar%20Gambar.pdf
http://repository.mercubuana.ac.id/46627/8/8.%20Daftar%20Lampiran.pdf
http://repository.mercubuana.ac.id/46627/9/9.%20BAB%20I.pdf
http://repository.mercubuana.ac.id/46627/10/10.%20BAB%20II.pdf
http://repository.mercubuana.ac.id/46627/11/11.%20BAB%20III.pdf
http://repository.mercubuana.ac.id/46627/12/12.%20BAB%20IV.pdf
http://repository.mercubuana.ac.id/46627/13/13.%20BAB%20V.pdf
http://repository.mercubuana.ac.id/46627/14/14.%20Daftar%20Pustaka.pdf
http://repository.mercubuana.ac.id/46627/15/15.%20Lampiran.pdf
http://repository.mercubuana.ac.id/46627/

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