ANALISIS KUALITAS PELAYANAN FRONTLINER TERHADAP KEPUASAN NASABAH BANK SINARMAS KCU THAMRIN DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA)

Main Author: MANGGALA, CITRA
Format: Thesis NonPeerReviewed Book
Bahasa: ind
Terbitan: , 2019
Subjects:
Online Access: http://repository.mercubuana.ac.id/46627/1/1.%20Cover.pdf
http://repository.mercubuana.ac.id/46627/2/3.%20Abstrak.pdf
http://repository.mercubuana.ac.id/46627/3/2.%20Lembar%20Pengesahan%20Skripsi.pdf
http://repository.mercubuana.ac.id/46627/4/4.%20Kata%20Pengantar.pdf
http://repository.mercubuana.ac.id/46627/5/5.%20Daftar%20Isi.pdf
http://repository.mercubuana.ac.id/46627/6/7.%20Daftar%20Tabel.pdf
http://repository.mercubuana.ac.id/46627/7/6.%20Daftar%20Gambar.pdf
http://repository.mercubuana.ac.id/46627/8/8.%20Daftar%20Lampiran.pdf
http://repository.mercubuana.ac.id/46627/9/9.%20BAB%20I.pdf
http://repository.mercubuana.ac.id/46627/10/10.%20BAB%20II.pdf
http://repository.mercubuana.ac.id/46627/11/11.%20BAB%20III.pdf
http://repository.mercubuana.ac.id/46627/12/12.%20BAB%20IV.pdf
http://repository.mercubuana.ac.id/46627/13/13.%20BAB%20V.pdf
http://repository.mercubuana.ac.id/46627/14/14.%20Daftar%20Pustaka.pdf
http://repository.mercubuana.ac.id/46627/15/15.%20Lampiran.pdf
http://repository.mercubuana.ac.id/46627/