ANALISIS PENGARUH KUALITAS PELAYANAN, HARAPAN KONSUMEN DAN KEPUASAN KONSUMEN TERHADAP (WORD OF MOUTH POSITIF) (Studi Pada Pasien Rumah Sakit Bhayangkara Tk. III Jitra Bengkulu)
Main Authors: | Saputra, Herizon, Anwar, Syaiful |
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Format: | Thesis NonPeerReviewed Book |
Bahasa: | eng |
Terbitan: |
, 2017
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Subjects: | |
Online Access: |
http://repository.unib.ac.id/11922/1/Skripsi%20Herizon%20Saputra.%20NPM.%20C1B109047%20Pdf.pdf http://repository.unib.ac.id/11922/ |