Pengaruh E-Service Quality Dan E-Recovery Service Quality Terhadap E-Customer Satisfaction Dan Ecustomer Loyalty (Survey Pada Pengguna Aplikasi E-Commerce Shopee Di Indonesia)
| Main Authors: | Tambusai, Suci Rizka Khairuna, Prof.Dr. Suharyono, MA, Edriana Pangestuti, SE., M.Si., DBA |
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| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2019
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/id/eprint/195100/1/SUCI%20RIZKA%20KHAIRUNA%20TAMBUSAI.pdf http://repository.ub.ac.id/id/eprint/195100/ |