Analisis Kepuasan Pelanggan dengan Metode Fuzzy Service Quality dan Importance-Performance Analysis di PT PGN
| Main Author: | Viola Salsabila, Adinda |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2021
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/185920/1/SKRIPSI_FT_ADINDA%20VIOLA%20SALSABILA_175060707111025%20-%20ADINDA%20VIOLA%20SALSABILA.pdf http://repository.ub.ac.id/185920/ |