Analisis Perencanaan Strategi Peningkatan Kualitas Pelayanan Konsumen Dengan Metode Quality Function Deployment (Studi Kasus UKM Mawadah Ratu Malang)
| Main Author: | PutriR, Aprilliya |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2013
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/149432/1/051304554.pdf http://repository.ub.ac.id/149432/ |