ANALISIS PENGARUH LAYANAN PURNA JUAL TERHADAP KEPUASAN KONSUMEN DAN DAMPAKNYA TERHADAP WORD OF MOUTH (STUDI KASUS PT. ARISTA LESTARI)
Main Authors: | HALIM, EDWIN, SOFIAN KURNIADI, NICKO |
---|---|
Format: | Thesis NonPeerReviewed pdf |
Bahasa: | eng |
Terbitan: |
, 2011
|
Subjects: | |
Online Access: |
http://eprints.binus.ac.id/12561/1/2011-2-00597-mn%20abstrak.pdf http://eprints.binus.ac.id/12561/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2011-2-00597-MN |
ctrlnum |
12561 |
---|---|
fullrecord |
<?xml version="1.0"?>
<dc schemaLocation="http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd"><relation>http://eprints.binus.ac.id/12561/</relation><title>ANALISIS PENGARUH LAYANAN PURNA JUAL TERHADAP KEPUASAN KONSUMEN DAN DAMPAKNYA TERHADAP WORD OF MOUTH (STUDI KASUS : PT. ARISTA LESTARI)</title><creator>HALIM, EDWIN</creator><creator>SOFIAN KURNIADI, NICKO</creator><subject>CONSUMER SATISFACTION</subject><description>ANALISIS PENGARUH LAYANAN PURNA JUAL TERHADAP KEPUASAN KONSUMEN DAN DAMPAKNYA TERHADAP WORD OF MOUTH (STUDI KASUS : PT. ARISTA LESTARI) - layanan purna jual, kepuasan konsumen, word of mouth</description><date>2011</date><type>Thesis:Thesis</type><type>PeerReview:NonPeerReviewed</type><type>Other:pdf</type><language>eng</language><rights/><identifier>http://eprints.binus.ac.id/12561/1/2011-2-00597-mn%20abstrak.pdf</identifier><identifier> HALIM, EDWIN and SOFIAN KURNIADI, NICKO (2011) ANALISIS PENGARUH LAYANAN PURNA JUAL TERHADAP KEPUASAN KONSUMEN DAN DAMPAKNYA TERHADAP WORD OF MOUTH (STUDI KASUS : PT. ARISTA LESTARI). Undergraduate thesis, BINUS. </identifier><relation>http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2011-2-00597-MN</relation><recordID>12561</recordID></dc>
|
language |
eng |
format |
Thesis:Thesis Thesis PeerReview:NonPeerReviewed PeerReview Other:pdf Other |
author |
HALIM, EDWIN SOFIAN KURNIADI, NICKO |
title |
ANALISIS PENGARUH LAYANAN PURNA JUAL TERHADAP KEPUASAN KONSUMEN DAN DAMPAKNYA TERHADAP WORD OF MOUTH (STUDI KASUS : PT. ARISTA LESTARI) |
title_sub |
PT. ARISTA LESTARI) |
publishDate |
2011 |
isbn |
9782011200594 |
topic |
CONSUMER SATISFACTION |
url |
http://eprints.binus.ac.id/12561/1/2011-2-00597-mn%20abstrak.pdf http://eprints.binus.ac.id/12561/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2011-2-00597-MN |
contents |
ANALISIS PENGARUH LAYANAN PURNA JUAL TERHADAP KEPUASAN KONSUMEN DAN DAMPAKNYA TERHADAP WORD OF MOUTH (STUDI KASUS : PT. ARISTA LESTARI) - layanan purna jual, kepuasan konsumen, word of mouth |
id |
IOS3176.12561 |
institution |
Universitas Bina Nusantara |
institution_id |
106 |
institution_type |
library:university library |
library |
Binus University Library and Knowledge Center |
library_id |
478 |
collection |
Binus University e-Thesis Repository |
repository_id |
3176 |
city |
JAKARTA BARAT |
province |
DKI JAKARTA |
repoId |
IOS3176 |
first_indexed |
2016-09-23T10:47:42Z |
last_indexed |
2016-09-23T10:47:42Z |
recordtype |
dc |
_version_ |
1766040270475886592 |
score |
17.13294 |