Lihat Juga

• Analisis pengaruh kualitas pelayanan, kepuasan konsumen, dan Experiental Marketing terhadap Word of Mouth: studi kasus pada Taman Pengembangan Anak Makara Fakultas Psikologi Universitas Indonesia = the Effect of service quality , customer satisfaction, and experimental marketing toward Word of Mouth: case study Taman Pengembangan Anak Makara of Faculty of Psychology at Universitas of Indonesia
  Terbitan: (2012)
• The effects of customer satisfaction and perceived value toward repurchase intention positive word of mouth and willingness to pay more case study taxi and online car rental in Jabodetabek = Analisis pengaruh kepuasan konsumen dan perceived service value terhadap repurchase intention, word-of-mouth positif, dan willingness to pay more studi kasus: rental mobil online dan taksi di Jabodetabek
  oleh: Rakha Naufal Anis, author
  Terbitan: (2016)
• Pengaruh kompetensi dan kepuasan kerja pegawai terhadap kualitas pelayanan studi kasus museum museum di taman mini indonesia indah = The effect of employee s competency and job satisfaction toward service quality case study museums in taman mini indonesia indah / Bambang Adhitya Rachman
  oleh: Bambang Adhitya Rachman, author
  Terbitan: (2013)
• Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta
  oleh: Nadya Annisa Fitria, author, et al.
  Terbitan: (2019)
• Pengaruh dimensi islam dan religiuisitas terhadap kepuasan konsumen serta dampaknya pada getok tular elektronik, studi kasus Hotel Solo syariah = The influence of islamic dimension and religiousity toward customer satisfaction and its impact toward electronic word of mouth, case study Hotel Solo syariah
  oleh: Eri Wirandana, author
  Terbitan: (2015)