Pengaruh Kepuasan Kerja Pada Perilaku Kewargaan Organisasional Dengan Komitmen Organisasional Sebagai Variabel Pemediasi (Studi Kasus pada Bank Indonesia Kantor Cabang Semarang)
| Main Authors: | , SEKAR LARAS KINANTI, , Dr. T. Hani Handoko, MBA |
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| Format: | Thesis NonPeerReviewed |
| Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2014
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| Subjects: | |
| Online Access: |
https://repository.ugm.ac.id/129618/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70011 |
Daftar Isi:
- Job satisfaction is a vital factor in the management of human resources ( HR ) , because humans are the main assets that drive the company . When an employee has enough a job satisfaction , then they can carry out more functions outside their main job without any thought of reward . In relation to the quality of human resources as a factor in job satisfaction , organizational citizenship behavior ( OCB ) and organizational commitment will not be apart of the factors that affect the quality of a an individual performance . The cause that encourages employees to perform work outside of their job descriptions within an organization , in addition to job satisfaction is organizational commitment . The method used in this study is a quantitative method with a survey method to employees of Bank Indonesia Semarang Branch Office who have worked at least one year and take sample 60 employee�s . The mediation test estimated using four regression equations according to the procedure of Baron and Kenny (1986 ) . The analytical method used is hierarchically with multiple analyzes using SPSS 19 for windows . The results of this study are job satisfaction has a positive effect on OCB and organizational commitment mediates the effect of job satisfaction on OCB partially.