Preview: ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN EKSPOR UDARA DI PT.XYZ DENGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN DIAGRAM IMPORTANCE PERFORMANCE ANALYSIS (IPA)

Main Author:	LESTARI, WINY PUSPA
Format:	Thesis NonPeerReviewed Book
Bahasa:	ind
Terbitan:	, 2020
Subjects:	154.634 Analysis Analisis 268.7 Services Pelayanan 657.83 Service and Professionals Activities Kegiatan Pelayanan dan Profesional 658.6 Quality Management Manajemen Kualitas
Online Access:	http://repository.mercubuana.ac.id/55329/1/1.%20Halaman%20Judul.pdf http://repository.mercubuana.ac.id/55329/2/2.%20Abstrak.pdf http://repository.mercubuana.ac.id/55329/3/3.Lembar%20Pernyataan.pdf http://repository.mercubuana.ac.id/55329/4/4.%20Lembar%20Pengesahan.pdf http://repository.mercubuana.ac.id/55329/5/5.%20Kata%20Pengantar.pdf http://repository.mercubuana.ac.id/55329/6/6.%20Daftar%20Isi.pdf http://repository.mercubuana.ac.id/55329/7/7.%20Daftar%20Tabel.pdf http://repository.mercubuana.ac.id/55329/8/8.%20Daftar%20Gambar.pdf http://repository.mercubuana.ac.id/55329/8/9.%20Daftar%20Lampiran.pdf http://repository.mercubuana.ac.id/55329/9/10.%20Bab%201.pdf http://repository.mercubuana.ac.id/55329/10/11.%20Bab%202.pdf http://repository.mercubuana.ac.id/55329/11/12.%20Bab%203.pdf http://repository.mercubuana.ac.id/55329/12/13.%20Bab%204.pdf http://repository.mercubuana.ac.id/55329/13/14.%20Bab%205.pdf http://repository.mercubuana.ac.id/55329/14/16.%20Daftar%20Pustaka.pdf http://repository.mercubuana.ac.id/55329/15/17.%20Lampiran.pdf http://repository.mercubuana.ac.id/55329/