Integrasi Metode Importance Performance Analysis dan Model Kano Dalam Mengembangkan Kualitas Pelayanan Perusahaan
| Main Author: | Permata, Sonnya Anggun |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2019
|
| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/172785/ |