Analisis Kualitas Pelayanan dengan Metode Service Quality (SERVQUAL) dan House of Quality (HOQ) di Bengkel Honda AHASS Festival Motor 10069
| Main Author: | Alwasi, Muhammad Fibrian |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2019
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/170854/ |