Analisis Kepuasan Konsumen terhadap kualitas Minuman Kopi Dengan Metode Importance Performance Analysis(IPA) dan Customer Satisfaction Index(CSI)(Studi Kasus di Coffee Story Malang
| Main Author: | Damanik, PriscilliaAnggita |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2014
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/149866/1/SKRIPSI_pricillia_damanik_.pdf http://repository.ub.ac.id/149866/ |