Deskripsi: Analisis Peningkatan Kualitas Pelayanan Bengkel Dengan Metode Servqual, IPA, dan Indeks PGCV (Studi Kasus di PT. Astra International Tbk-Daihatsu Branch Office Malang)

Main Author:	Nusaputra, Naufal
Format:	Thesis NonPeerReviewed Book
Bahasa:	eng
Terbitan:	, 2014
Subjects:	670 Manufacturing
Online Access:	http://repository.ub.ac.id/143039/1/Bab_III_Naufal.pdf http://repository.ub.ac.id/143039/2/Bab_IV_Naufal.pdf http://repository.ub.ac.id/143039/3/01._Cover_Skripsi_Naufal.pdf http://repository.ub.ac.id/143039/3/Daftar_Pustaka.pdf http://repository.ub.ac.id/143039/3/02._Kata_Pengantar%2C_Daftar_isi%2C_summary_Naufal.pdf http://repository.ub.ac.id/143039/4/Bab_I_Naufal.pdf http://repository.ub.ac.id/143039/5/Bab_II_Naufal.pdf http://repository.ub.ac.id/143039/6/Bab_V_Naufal.pdf http://repository.ub.ac.id/143039/

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