Analisis Kualitas Jasa Listrik Prabayar dengan Mengintegrasikan Metode Service Quality (Servqual) dan Quality Function Deployment (QFD)
| Main Author: | Destyasa, ErdaWiharta |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2013
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/141962/1/PEMBUKAAN.pdf http://repository.ub.ac.id/141962/2/BAB_I.pdf http://repository.ub.ac.id/141962/3/BAB_II.pdf http://repository.ub.ac.id/141962/4/BAB_III.pdf http://repository.ub.ac.id/141962/5/BAB_IV.pdf http://repository.ub.ac.id/141962/6/BAB_V_.pdf http://repository.ub.ac.id/141962/7/Daftar_Pusaka.pdf http://repository.ub.ac.id/141962/8/LAMPIRAN-Lampiran.pdf http://repository.ub.ac.id/141962/ |