Pengaruh Self-Service Technology terhadap Kepercayaan, Kepuasan, dan Loyalitas Nasabah. (Survei pada nasabah PT. Bank Rakyat Indonesia (PERSERO) Tbk. Kantor Cabang Malang Kawi Kanwil Malang)
| Main Author: | Wicaksono, BanarSuryo |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2015
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/117609/ |