Analisis Kualitas Pelayanan terhadap Kepuasan Konsumen dengan Metode Servqual (Studi Kasus di Legend Coffe Games & Café Malang)
| Main Author: | Fathurahman, Pupuh |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2018
|
| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/11459/1/BAGIAN%20DEPAN.pdf http://repository.ub.ac.id/11459/2/BAB%20I.pdf http://repository.ub.ac.id/11459/3/BAB%20II.pdf http://repository.ub.ac.id/11459/4/BAB%20III.pdf http://repository.ub.ac.id/11459/5/BAB%20IV.pdf http://repository.ub.ac.id/11459/6/BAB%20V.pdf http://repository.ub.ac.id/11459/7/DAFTAR%20PUSTAKA.pdf http://repository.ub.ac.id/11459/ |