Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan” (Studi Pada Pelanggan PO. Lorena Trayek Jakarta-Malang)
| Main Author: | Wahyudi, AhmadAndika |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2012
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/105846/1/bab5.pdf http://repository.ub.ac.id/105846/2/bab1_3.pdf http://repository.ub.ac.id/105846/3/bab4.pdf http://repository.ub.ac.id/105846/ |