Requirements Engineering for Customer Satisfaction Management System of Higher Education Implementing E-CRM And ISO 9001:2008
| Main Authors: | Firdaus, Mgs. Afriyan , Putra, Apriansyah, Unika, Riki |
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| Format: | Proceeding PeerReviewed application/pdf |
| Terbitan: |
, 2016
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| Subjects: | |
| Online Access: |
http://eprints.unsri.ac.id/8191/1/014_SEABC_Afriyan.pdf https://books.google.co.id/books?id=ZfsxDwAAQBAJ&pg=PA128&lpg=PA128&dq=REQUIREMENTS+ENGINEERING+FOR+CUSTOMER+SATISFACTION+MANAGEMENT+SYSTEM+OF+HIGHER+EDUCATION+IMPLEMENTING+E-CRM+AND+ISO+9001:2008&source=bl&ots=vmF7NQYbfX&sig=dlB9nsSs5dJKb_Ht7ycO2wI9d54&h http://eprints.unsri.ac.id/8191/ |