APA Citation

Firdaus, M. A.. (2016). Requirements Engineering for Customer Satisfaction Management System of Higher Education Implementing E-CRM And ISO 9001: 2008.

Chicago Style Citation

Firdaus, Mgs. Afriyan. Requirements Engineering for Customer Satisfaction Management System of Higher Education Implementing E-CRM And ISO 9001: 2008. 2016.

MLA Citation

Firdaus, Mgs. Afriyan. Requirements Engineering for Customer Satisfaction Management System of Higher Education Implementing E-CRM And ISO 9001: 2008. 2016.

Warning: These citations may not always be 100% accurate.