PENERAPAN METODE QFD (QUALITY FUNCTION DEPLOYMENT) DALAM PENINGKATAN KUALITAS PELAYANAN PADA BENGKEL YAMAHA CAHAYA MOTOR TULUNGAGUNG
| Main Author: | Santoso, Dony Budi |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2011
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/31448/1/jiptummpp-gdl-s1-2011-donybudisa-23710-PENDAHUL-N.pdf http://eprints.umm.ac.id/31448/2/jiptummpp-gdl-s1-2011-donybudisa-23710-BAB%2BI.pdf http://eprints.umm.ac.id/31448/ |