ANALISIS IMPLEMENTASI CUSTOMER RELATIONSHIP MANAGEMENT DAN KUALITAS PELAYANAN TERHADAP NILAI PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (STUDI KASUS: PT. ASTRA INTERNATIONAL TBK - DAIHATSU PLUIT BRANCH)
| Main Author: | DHARMA PUTRA, RIZKI |
|---|---|
| Format: | Thesis NonPeerReviewed pdf |
| Bahasa: | eng |
| Terbitan: |
, 2010
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| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/5076/1/2010-1-00387-MN-Abstrak.pdf http://eprints.binus.ac.id/5076/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2010-1-00387-MN |
Internet
http://eprints.binus.ac.id/5076/1/2010-1-00387-MN-Abstrak.pdfhttp://eprints.binus.ac.id/5076/
http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=2010-1-00387-MN
Lokasi
| Koleksi | Binus University e-Thesis Repository |
|---|---|
| Gedung | Binus University Library and Knowledge Center |
| Institusi | Universitas Bina Nusantara |
| Kota | JAKARTA BARAT |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |