Similarity "Implementation of incident and problem management to achieve service level agreement"
| Main Author: | Sasmoko, Sasmoko |
|---|---|
| Format: | Lainnya NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
Association for Computing Machinery
, 2017
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/34416/1/Check%20JJA%20Prof%20Sasmoko%20_%20Scopus%202017%20-%2012%20-%20Implementation%20of%20incident%20and%20problem%20management%20to%20achieve%20service%20level%20agreement.pdf.pdf http://eprints.binus.ac.id/34416/ https://dl.acm.org/citation.cfm?id=3135972&dl=ACM&coll=DL |