APA Citation

Sasmoko, S. (2017). Similarity "Implementation of incident and problem management to achieve service level agreement". Association for Computing Machinery.

Chicago Style Citation

Sasmoko, Sasmoko. Similarity "Implementation of Incident and Problem Management to Achieve Service Level Agreement". Association for Computing Machinery, 2017.

MLA Citation

Sasmoko, Sasmoko. Similarity "Implementation of Incident and Problem Management to Achieve Service Level Agreement". Association for Computing Machinery, 2017.

Warning: These citations may not always be 100% accurate.