PENINGKATAN KUALITAS LAYANAN INFORMATION TECHNOLOGY MENGGUNAKAN INFORMATION TECHNOLOGY SERVICE MANAGEMENT (ITSM) STUDI KASUS PADA DIVISI IT OPERATION - IT DIRECTORATE BINA NUSANTARA
| Main Authors: | VERONICA, VERONICA, Muliadi Kerta, S.Kom, MM, Johan |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2013
|
| Subjects: | |
| Online Access: |
http://eprints.binus.ac.id/28319/1/TSA-2013-0048%20ABSTRAK.pdf http://eprints.binus.ac.id/28319/ http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TSA-2013-0048 |
Internet
http://eprints.binus.ac.id/28319/1/TSA-2013-0048%20ABSTRAK.pdfhttp://eprints.binus.ac.id/28319/
http://library.binus.ac.id/Collections/ethesis_detail.aspx?ethesisid=TSA-2013-0048
Lokasi
| Koleksi | Binus University e-Thesis Repository |
|---|---|
| Gedung | Binus University Library and Knowledge Center |
| Institusi | Universitas Bina Nusantara |
| Kota | JAKARTA BARAT |
| Provinsi | DKI JAKARTA |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |