Improving customer satisfaction, loyalty, and profit: an integrated measurement and management system
| Main Author: | Michael D. Johnson |
|---|---|
| Format: | Book |
| Terbitan: |
Jossey Bass
, 2002
|
| Subjects: | |
| Online Access: |
https://openlibrary.telkomuniversity.ac.id/pustaka/4505/improving-customer-satisfaction-loyalty-and-profit-an-integrated-measurement-and-management-system.html |
Internet
https://openlibrary.telkomuniversity.ac.id/pustaka/4505/improving-customer-satisfaction-loyalty-and-profit-an-integrated-measurement-and-management-system.htmlLokasi
| Koleksi | Katalog Library & Knowledge Center Telkom University |
|---|---|
| Gedung | Perpustakaan Telkom University |
| Institusi | Telkom University |
| Kota | BANDUNG |
| Provinsi | JAWA BARAT |
| Kontak | Butuh informasi lebih lanjut? Hubungi pustakawan institusi ini. |