Beyond Customer Satisfaction to Customer Loyalty The Key to Greater Profitability
| Main Author: | Keki R. Bhote |
|---|---|
| Format: | Book |
| Terbitan: |
AMA Management Briefing
, 2002
|
| Subjects: | |
| Online Access: |
https://openlibrary.telkomuniversity.ac.id/pustaka/3508/beyond-customer-satisfaction-to-customer-loyalty-the-key-to-greater-profitability.html |