ANALISIS PENGARUH KUALITAS PELAYANAN PADA KEPUASAN DAN LOYALITAS PELANGGAN FLAURENT SALON AND SPA YOGYAKARTA
Main Authors: | , FLORENSIA KURNIA P, , Prof. Basu Swastha Dharmmesta., SE., MBA., Ph.D. |
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Format: | Thesis NonPeerReviewed |
Terbitan: |
[Yogyakarta] : Universitas Gadjah Mada
, 2014
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Subjects: | |
Online Access: |
https://repository.ugm.ac.id/130300/ http://etd.ugm.ac.id/index.php?mod=penelitian_detail&sub=PenelitianDetail&act=view&typ=html&buku_id=70720 |