PENGARUH KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN KONSUMEN PADA JASA PENGIRIMAN PAKET POS DIVISI BISNIS LOGISTIK PT. POS INDONESIA (Persero) SURAKARTA
| Main Author: | Fitarini, Yogi |
|---|---|
| Format: | Karya Ilmiah NonPeerReviewed application/pdf |
| Bahasa: | eng |
| Terbitan: |
, 2009
|
| Subjects: | |
| Online Access: |
http://eprints.ums.ac.id/4915/1/A210050148.pdf http://eprints.ums.ac.id/4915/2/A210050148.pdf http://eprints.ums.ac.id/4915/ http://files.eprints.ums.ac.id/etd/2009/A210/A210050148.pdf |