Preview: A Study of the Apologizing strategies applied by waiters and the waitresses of the family fun karaoke to their customers

Main Author:	Wijaya, Budi Christian
Format:	Thesis NonPeerReviewed Book
Bahasa:	eng
Terbitan:	, 2012
Subjects:	Consumer Satisfication
Online Access:	http://repository.unika.ac.id/5391/1/05.80.0006%20Christian%20Budi%20Wijaya%20COVER.pdf http://repository.unika.ac.id/5391/2/05.80.0006%20Christian%20Budi%20Wijaya%20BAB%20I.pdf http://repository.unika.ac.id/5391/3/05.80.0006%20Christian%20Budi%20Wijaya%20BAB%20II.pdf http://repository.unika.ac.id/5391/4/05.80.0006%20Christian%20Budi%20Wijaya%20BAB%20III.pdf http://repository.unika.ac.id/5391/5/05.80.0006%20Christian%20Budi%20Wijaya%20BAB%20IV.pdf http://repository.unika.ac.id/5391/6/05.80.0006%20Christian%20Budi%20Wijaya%20BAB%20V.pdf http://repository.unika.ac.id/5391/7/05.80.0006%20Christian%20Budi%20Wijaya%20DAFTAR%20PUSTAKA.pdf http://repository.unika.ac.id/5391/8/05.80.0006%20Christian%20Budi%20Wijaya%20LAMPIRAN.pdf http://repository.unika.ac.id/5391/