Pengukuran tingkat kepuasan pelanggan dengan importance performance analysis dan potential gain in customer value ke dalam house of quality
| Main Author: | Yoga Perdana Hidayat, author |
|---|---|
| Format: | Bachelors |
| Terbitan: |
Fakultas Teknik Universitas Indonesia
, 2011
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| Subjects: | |
| Online Access: |
http://lib.ui.ac.id/file?file=digital/20295986-S1729-Yoga Perdana Hidayat.pdf |
| Description not available. |