PENGARUH COMPLAIN HANDLING DAN SERVICE GUARANTEE TERHADAP LOYALITAS PELANGGAN (STUDI KASUS DEALER KANGAROO MOTOR BENGKULU)
| Main Authors: | Amilia, Hana, Ferry, Tema Atmaja |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2007
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| Subjects: | |
| Online Access: |
http://repository.unib.ac.id/2000/1/I%2CII%2CIII-ASU-FE.pdf http://repository.unib.ac.id/2000/2/IV%2CV-AGU-FE.pdf http://repository.unib.ac.id/2000/ |