ANALISIS KUALITAS PELAYANAN PELANGGAN BENGKEL MOTOR “ABC” MENGGUNAKAN KONSEP SERVIS QUALITY DAN IMPORTANCE-PERFORMANCE ANALYSIS
| Main Author: | dewanti, galuh krisna; UNINDRA |
|---|---|
| Format: | Article info application/pdf eJournal |
| Bahasa: | ind |
| Terbitan: |
LPPM
, 2017
|
| Online Access: |
http://journal.lppmunindra.ac.id/index.php/Faktor_Exacta/article/view/1320 http://journal.lppmunindra.ac.id/index.php/Faktor_Exacta/article/view/1320/1413 |