Analisis Kepuasan Pelanggan Terhadap Kualitas Pelayanan Dengan Metode Potential Gain In Customer Value (PGCV) (Studi Kasus Pada Macchiato Kafe Malang)
| Main Author: | Ananta, Rizky Bagus |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2017
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/3664/ |