Pengaruh Service Recovery terhadap Kepuasan Pelanggan (Survei pada Pelanggan PDAM Kota Malang)
| Main Author: | Saputra, Nofrizal Dwiky |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2019
|
| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/177776/1/Nofrizal%20Dwiky%20Saputra.pdf http://repository.ub.ac.id/177776/ |