Pengaruh Customer Relationship Management (CRM) Terhadap Kepuasan, Loyalitas dan Advokasi Pelanggan (Studi pada Pelanggan Mie Setan di Kota Malang)
| Main Author: | Wardhanie, AyouviPoerna |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2014
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| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/159927/ |