Lihat Juga

• The Relationship among Retail Store Environment, Customer Satisfaction and Customer Loyalty in Convenience Store (Case Study of Indomaret & Alfamart Customer in Malang City, Indonesia)
  oleh: Fajrianto, Jozarky
  Terbitan: (2016)
• The Influence of Store Atmosphere on Purchase Decision and It’s Impact on Customer’s Satisfaction (Study on Indomaret Customers JL. Raya Tlogomas No. 37, Malang)
  oleh: Diawan, NizarSatya
  Terbitan: (2015)
• Studi komparatif kepuasan pelanggan terhadap convenience store : studi kasus : 7-Eleven Kelapa Gading, Lawson Galur, dan Circle-K Rawamangun = Comparative study on customer satisfaction of convenience store : case study : 7-Eleven Kelapa Gading, Lawson Galur, and Circle-K Rawamangun / Jordan Indratama
  oleh: Jordan Indratama, author
  Terbitan: (2013)
• Pengaruh retail mix dan brand image terhadap customer loyalty dengan customer satisfaction sebagai mediating variable (studi kasus Lotte Mart Kelapa Gading) = The effect of retail mix and brand image toward customer loyalty with customer satisfaction as mediating variable (case study Lotte Mart Kelapa Gading)
  Terbitan: (2015)
• Analisis pengaruh customer value terhadap kinerja customer relationship management pada industri ritel Indonesia = The impact of customer value on customer relationship management performance in Indonesia's retail industry / Chintya Widyaning Putri Utami
  oleh: Chintya Widyaning Putri Utami, author
  Terbitan: (2015)