Analisis Pengaruh Implementasi Service Recovery Produk Speedy Terhadap Kepuasan Pelanggan Residensial Pada PT. Telekomunikasi Indonesia Tbk. Kandatel Malang
| Main Author: | LindaDwiHartiningrum |
|---|---|
| Format: | Thesis NonPeerReviewed |
| Terbitan: |
, 2010
|
| Subjects: | |
| Online Access: |
http://repository.ub.ac.id/104744/ |