Aplied Customer Satisfaction Index (CSI) and Importance- Performance Analysis (IPA) to know Student Satisfaction Level of Sriwijaya University Library Services
| Main Authors: | Maiyanti, Sri Indra, Irmeilyana, Irmeilyana, Verawaty, Verawaty |
|---|---|
| Format: | Proceeding PeerReviewed application/pdf |
| Terbitan: |
, 2010
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| Subjects: | |
| Online Access: |
http://eprints.unsri.ac.id/979/3/Cover_Prosiding_Sri_Maiyanti.pdf http://eprints.unsri.ac.id/979/4/Tingkat_kepuasan_perpustakaan%2Dseminar_UMM.pdf http://eprints.unsri.ac.id/979/ |