Maiyanti, S. I. (2010). Aplied Customer Satisfaction Index (CSI) and Importance- Performance Analysis (IPA) to know Student Satisfaction Level of Sriwijaya University Library Services.
Chicago Style CitationMaiyanti, Sri Indra. Aplied Customer Satisfaction Index (CSI) and Importance- Performance Analysis (IPA) to Know Student Satisfaction Level of Sriwijaya University Library Services. 2010.
MLA CitationMaiyanti, Sri Indra. Aplied Customer Satisfaction Index (CSI) and Importance- Performance Analysis (IPA) to Know Student Satisfaction Level of Sriwijaya University Library Services. 2010.
Warning: These citations may not always be 100% accurate.