PERBAIKAN KUALITAS PRODUK LAYANAN GRAPARI TELKOMSEL MAKASSAR MENGGUNAKAN SERVICE QUALITY (SERVQUAL) DAN POTENTIAL GAIN CUSTOMER VALUE (PGCV)
| Main Author: | Ardian Saputra, Rizky |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2019
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/56822/1/PENDAHULUAN.pdf http://eprints.umm.ac.id/56822/2/BAB%201.pdf http://eprints.umm.ac.id/56822/3/BAB%202%20.pdf http://eprints.umm.ac.id/56822/4/BAB%203.pdf http://eprints.umm.ac.id/56822/5/BAB%204.pdf http://eprints.umm.ac.id/56822/6/BAB%205.pdf http://eprints.umm.ac.id/56822/7/BAB%206%20.pdf http://eprints.umm.ac.id/56822/8/LAMPIRAN.pdf http://eprints.umm.ac.id/56822/ |