PENINGKATAN KUALITAS PELAYANAN JASA DENGAN INTEGRASI METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA), MODEL KANO dan QUALITY FUNCTION DEPLOYMENT (QFD) DI RUMAH SAKIT UMUM ‘AISYIYAH PONOROGO
| Main Author: | Winarko, Bagus Arif Dwi |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2019
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| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/51422/1/Pendahuluan.pdf http://eprints.umm.ac.id/51422/2/BAB%20I.pdf http://eprints.umm.ac.id/51422/3/BAB%20II.pdf http://eprints.umm.ac.id/51422/4/BAB%20III.pdf http://eprints.umm.ac.id/51422/5/BAB%20IV.pdf http://eprints.umm.ac.id/51422/6/BAB%20V.pdf http://eprints.umm.ac.id/51422/7/BAB%20VI.pdf http://eprints.umm.ac.id/51422/8/Lampiran.pdf http://eprints.umm.ac.id/51422/ |