(Usulan Peningkatan Kualitas Pelayanan Nasabah Menggunakan Integrasi Metode IPA (Importance Performance Analysis) dan QFD (Quality Function Deployment))
| Main Author: | Sari, Lovita Anggraini Puspita |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2016
|
| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/34044/1/jiptummpp-gdl-lovitaangg-44947-1-pendahul-n.pdf http://eprints.umm.ac.id/34044/2/jiptummpp-gdl-lovitaangg-44947-2-babi.pdf http://eprints.umm.ac.id/34044/ |