PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (Studi Pada Pelanggan Hotel UMM Inn Malang)
| Main Author: | Rahman, Fathor |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2016
|
| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/33459/1/jiptummpp-gdl-fathorrahm-45223-1-pendahlu-n.pdf http://eprints.umm.ac.id/33459/2/jiptummpp-gdl-fathorrahm-45223-2-babi.pdf http://eprints.umm.ac.id/33459/ |