PENGARUH PENERAPAN MANAJEMEN HUBUNGAN PELANGGAN (CRM) TERHADAP KEPUASAN PELANGGAN HOTEL UMM INN MALANG
| Main Author: | Nadzief, Nadzief |
|---|---|
| Format: | Thesis NonPeerReviewed Book |
| Bahasa: | eng |
| Terbitan: |
, 2015
|
| Subjects: | |
| Online Access: |
http://eprints.umm.ac.id/23078/1/jiptummpp-gdl-nadzief-41478-1-pendahul-n.pdf http://eprints.umm.ac.id/23078/2/jiptummpp-gdl-nadzief-41478-2-babi.pdf http://eprints.umm.ac.id/23078/ |