Preview: Analisis dan Usulan Perbaikan Kualitas Pelayanan Dengan Menggunakan Metode Servqual (Studi Kasus di CV Suzuki Pasteur)

Main Author:	Maramis, Sylvester Iverson ( 0523157 )
Format:	Thesis NonPeerReviewed Book
Terbitan:	, 2009
Subjects:	T Technology (General)
Online Access:	http://repository.maranatha.edu/5024/1/0523157_Abstract_TOC.pdf http://repository.maranatha.edu/5024/2/0523157_Appendices.pdf http://repository.maranatha.edu/5024/3/0523157_Chapter%201.pdf http://repository.maranatha.edu/5024/4/0523157_Chapter%202.pdf http://repository.maranatha.edu/5024/5/0523157_Chapter%203.pdf http://repository.maranatha.edu/5024/6/0523157_Chapter%204.pdf http://repository.maranatha.edu/5024/7/0523157_Chapter%205.pdf http://repository.maranatha.edu/5024/8/0523157_Conclusion.pdf http://repository.maranatha.edu/5024/9/0523157_Cover.pdf http://repository.maranatha.edu/5024/10/0523157_References.pdf http://repository.maranatha.edu/5024/