Preview: Penilaian Kualitas Jasa Paket Dengan Metode Servqual dan Analytical Hierarchy Process (Studi Kasus Di PT.Pos Indonesia, Bandung)

Main Author:	A.Alvina O.S., ( 0023007 )
Format:	Thesis NonPeerReviewed Book
Terbitan:	, 2004
Subjects:	T Technology (General)
Online Access:	http://repository.maranatha.edu/4242/1/0023007_Abstract_TOC.pdf http://repository.maranatha.edu/4242/2/0023007_Chapter1.pdf http://repository.maranatha.edu/4242/3/0023007_Chapter2.pdf http://repository.maranatha.edu/4242/4/0023007_Chapter3.pdf http://repository.maranatha.edu/4242/5/0023007_Chapter4.pdf http://repository.maranatha.edu/4242/6/0023007_Chapter5.pdf http://repository.maranatha.edu/4242/7/0023007_Conclusion.pdf http://repository.maranatha.edu/4242/8/0023007_Cover.pdf http://repository.maranatha.edu/4242/9/0023007_References.pdf http://repository.maranatha.edu/4242/